Terms and Conditions

Our Agreement

These terms and conditions (the "Terms") are the terms which apply when you access the website http://www.deliverycode.com (the "Website") or place orders to purchase any of the products on wish lists made via the Website. Any reference to "we"/"us"/"our" in these Terms is a reference to Delivery Code and any reference to "you"/"your" means you, the user of the Website. By accessing this Website or when you place orders to purchase any of the products via the Website you agree to be bound by these Terms. We recommend that you keep a copy of these Terms for future reference. These Terms are only available in the English language.

 

Information about us

We are Delivery Code Ltd, a company registered under registration number 8662491 and our registered address is Terleys, Mole Hill Green, Felsted, Essex, CM6 3JP, England.

If you have any questions, complaints or comments on this Website then you may contact us by email to support@deliverycode.com

 

Intellectual Property

DeliveryCode.com, its contents and all Rights therein are owned by Delivery Code Limited. “Rights” means copyright, database rights, trade marks, design rights and other intellectual and proprietary rights of whatever nature, anywhere in the world.

You acknowledge that (i) Delivery Code is protected by Rights; (ii) these Rights are valid and protected in all media and technologies existing now or later developed; and (iii) except as explicitly provided otherwise, these Terms of Service and applicable copyright, trademark and other laws govern your use of such Rights.

The mark “DeliveryCode “ is registered with The Patent Office of Great Britain and Northern Ireland and is protected under No. UK00003042789

 

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive/rude language, is strictly forbidden. Impersonation of others, including a WWW.Deliverycode.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not share any private conversations or information with any licensed employee, host, representative, as well as other members or visitors to the public as this is considering an invasion of privacy. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation. 

 

Participation Disclaimer

Deliverycode.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Deliverycode.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Deliverycode.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; another intellectual property right of another or (d) offensive or otherwise unacceptable to Deliverycode.com in its sole discretion.

 

Amendments

We reserve the right to amend these Terms and Conditions from time to time without notice to you. Please check the Terms and Conditions periodically to see whether a change has been made to them. If you do not agree with any change in these Terms and Conditions, please discontinue further use of DeliveryCode.com, Your continued use of DeliveryCode.com will signify your acceptance of any change in the Terms and Conditions set out here.

 

Clients Only (i.e. those creating Delivery Code Wish Lists)

 

Registration

To use the services made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please edit the information immediately on the “My Account” page. Additionally, we may also obtain information as a result of authentication or identity checks if we deem it necessary.

When you register, you will be given the option to opt-out of subscribing to our regular newsletter. At all times, you have the option to unsubscribe on an automated unsubscribe link attached to the email.

 

Password and Security

When you register to use DeliveryCode.com you will be asked to create a username and password. You must keep your password confidential and not disclose it or share it with anyone. You will be responsible for all activities that occur under your password.

If you forget your password, please click the link on the login page.

 

Privacy Policy

Delivery Code treats your privacy very seriously. By registering, you are consenting to the collection of your personal data. We need to hold personal information including your name, email address, phone numbers, home address, shipping address(es) so that your gift items can reach you.
 Your name and address etc will remain strictly private. The only information the customer will see when ordering is your username and wishlist name. Delivery Code uses the information for the shipping detail. We do require you to put your real name in the relevant box for delivery purposes. This information is kept completely private.

We do not sell your personal information to third party marketing companies. We may use your personal information for our internal marketing and demographic studies together with non-personal data to monitor customer patterns so we can consistently improve our site to better meet customer needs.

 

The Ordering Process

You will receive an email from Delivery Code informing you that an item from your Delivery Code Wish List has been purchased. The item will also show up as 'purchased' on your wish list. 

Delivery Code will then process the order with the retailer in the order recieved. We attempt to process all orders as soon as possible. Once the retailer has informed Delivery Code that the item has been shipped, you will receive an email confirming this shipment. The item on your wishlist will show up as 'shipped'. All orders are processed with base shipping, we do not one day or overnight packages unless preset by the ordering site as an option.

If an item is out of stock or we are unable to order an item, Delivery Code will inform you by email and issue Delivery Code vouchers of the amount originally paid (minus payment merchant charges). Please note you can not cash these vouchers out to your bank and they may only be used on items on your wishlist.

If, on receipt of the item, you find it is unsuitable, please follow the instructions according to retailer concerned, received in the parcel. It is helpful to inform Delivery Code that you have returned an item unless it is a straightforward exchange. If an item has been returned, Delivery Code will issue Delivery Code vouchers reflecting the amount refunded by the retailer. 

 

Good and Services

Delivery Code purchases goods from third party sites on behalf of its customers. We are not responsible for the quality of the goods purchased from those sites.

Purchases for goods to be sent from a different country to that of the recipient may require the recipient to pay local duties and taxes.

Whilst we endeavour to use any retailer in the world, we can only purchase items for those which accept international billing addresses. If we cannot purchase the item, for this reason, we will inform you by email and refund the amount paid for the item plus the shipping with Delivery Code vouchers. 

Deliverycode.com is not a delivery or warehouse service. We securely and discreetly facilitate the anonymous gifting of luxury items by purchasing directly from the URL provided by the wish list holder. All matters concerning the shipping process from linked sites are solely the responsibility of that site, and the receiving party. Deliverycode.com cannot and is not responsible for maintaining the security of your mailbox and property. You hereby waive any claim you might have against Delivery Code with respect to that process.

If you do have a question or a complaint, which is not related to the above, please contact us by email to support@deliverycode.com

 

Pricing Policy

Delivery Code charges a surcharge/fee in addition to the price of the product, ranging from 7.5% to 12.5%, dependent on the product price. This surcharge/fee is charged to cover the cost of our payment merchant (which range from 4% to 9%) and all associated admin costs.

Please note we also charge a 8% sales tax for high end items and certain stores who have a higher sales tax. These taxes can range from 8%-10%.

DeliveryCode.com uses US software to generate prices from third party sites. All prices are in USD$ or GBP£. Please note that some UK sites will, therefore, display a product price in US dollars $. The price is set by the third party site itself, and not DeliveryCode.com. Please also note that not all prices are final, customers or recipients using vouchers are responsible for all shipping, taxes, duties & fees associated with their order before and after final purchasing of product.

Anyone who adds items in currencies other than USD and GBP, we will issue you back the difference to your gift card balance on the product once ordered if a refund is warranted after paying all cost including shipping and fees. If your prices on your wish list are incorrect you are free to email us and we can assist in converting the prices for you. If you feel there was a discrepancy on an order paid please email us at support@deliverycode.com

 

Prohibited Sites

Delivery Code does not allow (and may block) the addition to wish lists of items on auction (such as eBay and AliExpress for example, however non auction items are fine). We do not purchase tobacco or alcohol and reserve the right to refuse purchase of any substances deemed harmful. 

 

Vouchers 4 Votes

This promotion has been temporarily disabled due to a high level of fraudulent activity. We will be making announcements on its re-launch. All previous votes remain valid and on the user's Gift Balance.

 

Gift Vouchers

Gift vouchers can be redeemed either by adding the total amount onto your Delivery Code gift voucher balance or by withdrawing the funds from your registered bank account. Withdrawals from bank accounts are automatically processed, daily, and usually take up to 48 hours to clear for those in US/Canada. Other countries it can take up to 7 days. A charge of 15% is deducted from users located in the United States of America and Canada. A charge of 20% is deducted from users located in other countries. Our charges have been calculated based on the merchant banking costs Delivery Code incurs and all other associated costs.

Not all countries are supported by Delivery Code and in these cases, a bank account can not be registered and gift vouchers can only be added to your Delivery Code gift voucher balance.

Please note you can not cash out vouchers once redeemed for onsite vouchers or vouchers that we issue you.
 
Please note our payment processor may request more information before processing transfers or for those processing a high number of transfers.
 

Customers (i.e. those purchasing items from Delivery Code Wish Lists)

 

Privacy Policy

Customers placing an order will need to provide personal information including your name, email address, phone numbers and a billing address so that the order can be processed successfully. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally, we may also obtain information as a result of or for authentication or identity checks. 


We do not sell your personal information to third party marketing companies. We may use your personal information for our internal marketing and demographic studies together with non-personal data to monitor customer patterns so we can consistently improve our site to better meet customer needs.

 

The Ordering Process

Your order via our online wish list service constitutes an offer to us to buy the products you select from the relevant website. All orders are subject to availability and to acceptance by us.

You have the option on our checkout page to send a message with the gift. Delivery Code will endeavour to pass on this message, preferably with the gift (although not all retailers have this option) or by email. Delivery Code monitors the content of these messages and reserves the right to block messages if they are deemed unsuitable in any way. 

Once your order has been placed, you will receive an e-mail acknowledging your order. This email is not confirmation that your order has been placed, just a confirmation that we have received it. Once your order has been processed by Delivery Code, you will receive a secondary e-mail to confirm the order has been placed with the retailer and the item shipped. We do not provide any personal tracking information associated with the delivery of gifts to the purchaser as it may contain sensitive personal information pertaining to the giftee.

If Delivery Code cannot process the order, (if an item is out of stock, for example), we will issue Delivery Code gift vouchers to the recipient, reflecting the amount paid by you originally (minus the payment merchant fee). Please note the wishlist holder is responsible for ensuring the linked site ships to their country and takes US/UK billing.

We do not accept requests for cancellation or refunds; however, we reserve the right not to accept your order in the event, for example, that we are unable to accept authorisation for payment.

 

Good and Services

Delivery Code purchases good from third party sites on behalf of its customers. We are not responsible for the quality of the goods purchased from those sites.

A delivery charge is added to every wishlist purchase to cover any shipping costs incurred from the 3rd party retailer. It is a set fee which does not differentiate between retailers. The exact fee is based on whether it is domestic or international delivery and is also dependent on the currency of the product. Our delivery charges have been calculated based on average retailer delivery charges.

All matters concerning the shipping process from those sites are solely the responsibility of that site. You hereby waive any claim you might have against Delivery Code with respect to that process.

If you do have a question or a complaint, which is not related to the above, please contact us by email to support@deliverycode.com

 

Pricing Policy

Delivery Code charges a surcharge/fee in addition to the price of the product, ranging from 7.5% to 12.5%, dependent on the product price. This surcharge/fee is charged to cover the cost of our payment merchant (which range from 4% to 9%) and all associated admin costs.

Please note we also charge a 8% sales tax for high end items and certain stores who have a higher sales tax. These taxes can range from 8%-10%.

DeliveryCode.com uses US software to generate prices from third party sites. All prices are in USD$ or GBP£. Please note that some UK sites will, therefore, display a product price in US dollars $. The price is set by the third party site itself, and not DeliveryCode.com. Please also note that not all prices are final, customers are responsible for all shipping, taxes, duties & fees associated with their order before and after final purchasing of product. 

 

Payment

We currently accept payment via all major credit cards, including Visa, American Express, Diners Club International, JCB. 

We take reasonable care to make our site secure. All credit/debit card transactions are processed using a secure payment gateway. Some accounts may be subject to further verification.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

*Please note there are some sites which are not compatible with the DeliveryCode system.